Privacy Policy

I strongly value your privacy and this policy outlines how I handle your information.  In the course of booking and providing coaching services, I will collect personal information, including, but not limited to, name, contact details, billing information as well as health history and other relevant health information.  Additionally, records of our sessions and other interactions will be retained.  I collect this information solely for the purpose of providing health coaching services specialising in mental health.

Stringent measures are undertaken to protect your information.  Personal information and session records are securely stored on a password-protected computer and secure cloud storage.  Any written records or information are stored in locked cabinets.  In certain circumstances, there might arise a need to disclose information to a third party, such as your General Practitioner (GP) or another healthcare professional, subsequent to consultation and with your consent.  However, In the event of a potential threat to your life or the safety of others, I may be obligated to share information with medical professionals or designated support people.

You retain the right to request a copy of any personal information held about you and ask for corrections if you think it’s wrong. If you’d like to obtain a copy of your information or ask for corrections, please contact me at pip@headstrong.co.nz.

Code of Health and Disability Services Consumers’ Rights

I adhere to The Code of Health and Disability Services Consumers’ Rights (“the Code”), which establishes your rights as a consumer and outlines my obligations and duties to comply with the Code. To review the Code in its entirety, please follow the provided link.